PIXEL GLOW LED · PRIVACY
Your Privacy Matters.
At Pixel Glow LED, we respect your privacy and aim to keep the information you share with us clear, limited to what is needed, and handled responsibly.
Last updated: September 2026
1. Information We Collect
When you contact us, request a quotation, discuss a signage project or use our website, you may choose to provide information such as your name, business details, phone number, email address, project requirements and other information you include in your enquiry.
We may also receive basic technical information that a website normally processes, such as browser, device, approximate usage information and pages visited.
2. How We Use Your Information
Information may be used to:
- Respond to enquiries and requests.
- Prepare quotations or discuss project requirements.
- Coordinate design, fabrication and installation work.
- Communicate about an ongoing or requested project.
- Improve the website and our customer experience.
3. Information Sharing
We do not intend to sell your personal information. Information may be shared only when reasonably necessary to provide a requested service, operate the website, comply with a legal requirement, or protect our rights and security.
4. Cookies & Website Technologies
Our website may use cookies or similar technologies for essential website functions, analytics, security and improving the browsing experience. Your browser may allow you to control or block cookies, although some website functions may be affected.
5. Third-Party Services
Our website may use third-party services for functions such as analytics, hosting, forms, maps, fonts or other website features. Those services may process information according to their own privacy policies and terms.
6. Data Security
We take reasonable steps to protect information handled through our website and business communications. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We may retain enquiry and project information for as long as reasonably necessary for business communication, project records, legal obligations, dispute resolution or legitimate business purposes.
8. Your Choices
You can choose what information you provide when contacting us. You may also contact us to ask about information associated with your enquiry or to request correction of inaccurate details, subject to applicable requirements.
9. Children’s Privacy
Our website and services are intended for businesses and general users and are not specifically directed toward children. We do not knowingly request personal information from children for marketing or service purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time when our website, services or information practices change. The updated version will be posted on this page with the latest update date.
This page explains our general website privacy approach. Specific legal rights, obligations and data-protection requirements may vary depending on the user, service and applicable law.